Privacy Policy

This Privacy Policy describes how Dalvantez ("we", "us", or "our") collects, uses, and protects the personal information of visitors to the website dalvantez.com and participants in our educational workshops. We are committed to handling your information responsibly and in accordance with applicable data protection principles under Paraguayan law.

1. Information We Collect

1.1 Information You Provide Directly

When you complete the contact form on our website, we collect:

• Your full name
• Your email address
• Your phone number (optional)
• The topic of your inquiry
• The content of your message

We collect this information solely to respond to your inquiry and to provide information about our workshop sessions.

1.2 Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, including your IP address, browser type, operating system, referring URLs, and pages visited. This information is used for website administration and to understand how visitors use the site.

1.3 Cookie Information

We use cookies and similar tracking technologies on our website. Please refer to our Cookie Policy for detailed information about the cookies we use and how to manage your preferences.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide information about our workshops
• To confirm your registration for workshop sessions
• To improve the content and functionality of our website
• To comply with applicable legal obligations

We do not use your personal information for automated decision-making or profiling.

3. Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:

• Service providers: We may use third-party service providers (such as email or hosting services) who process data on our behalf under confidentiality obligations.
• Legal requirements: We may disclose information when required to do so by law or in response to a valid legal process.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Retention

We retain personal information collected through the contact form for a period of up to 24 months from the date of collection, unless a longer retention period is required by law or necessary to fulfill the purpose for which the information was collected. After this period, we delete or anonymize the information.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Subject to applicable law, you may have the following rights regarding your personal information:

• Access: The right to request a copy of the personal information we hold about you.
• Correction: The right to request that we correct inaccurate or incomplete information.
• Deletion: The right to request that we delete your personal information, subject to certain legal exceptions.
• Objection: The right to object to certain types of processing of your personal information.

To exercise any of these rights, please contact us at info@dalvantez.com. We will respond to your request within a reasonable timeframe.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Children's Privacy

Our website and services are not directed to children under the age of 14. We do not knowingly collect personal information from children under 14. If you believe we have inadvertently collected such information, please contact us and we will take steps to delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

• Email: info@dalvantez.com
• Phone: +595 981 318 130
• Address: 15 De Agosto, Caaguazú 1045, Paraguay